Frequently Asked Questions
Everything you need to know about your Prepared Hero gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I find the right size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for chest, waist, and length to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
Yes, Prepared Hero is committed to ethical fashion. We use high-quality, durable fabrics sourced from suppliers who adhere to strict environmental and fair-labor standards.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.